Opportunity Available!! Our client in the Accounting/ Auditing Sector is looking to employ a IT Technician to join their team in East London.
Location: East London
Supporting the IT environment for the company.
Installing, configuring and troubleshooting Microsoft Office 365 applications and desktop.
Network troubleshooting Microsoft Windows Operating Systems (including servers) and other applications and services used by the company.
To take ownership of end-user issues and problems and be pro-active when dealing with user issues and help them resolve any hardware or software problems.
Managing the connectivity for all sites.
Supporting all desktop users.
Upgrading and installing new hardware and software.
Ensuring the daily back up of data.
Managing network security.
Ensure that all the incidents / requests are responded to within required SLA
Provide telephonic / remote support
Ensure clients are kept up to date regarding their incidents, requests and all software requirements
Ensure connectivity of IT systems and the internet.
Support users in the use of computer equipment by providing necessary training and advice.
Setup PCs/ notebooks and systems where required.
Be responsible for latest security AV as well as all relevant patches.
Keep an asset register for all company IT hardware/software, telecomm systems and PABX systems.
All company requirements may not be listed above and therefore this is not an exhaustive list of requirements from a potential candidate.
Valid driver’s license
Relevant IT Qualifications:
MCSA \MCSE Experience
Support Windows 7 SP1, Windows 8 & 8.1, Windows 10
Support Windows Server 2003 \ 2008 \ 2012 \ 2016
Support Microsoft Office 365
Support of Antivirus and Malware software
Robust communication skills.
Strong Work Ethic.
Strong organizational skills.
Package & Remuneration: