LON QI Officer


1. Overall Responsibility:

Overall coordinating specific review processes as part of the hospital, CHC, clinic or another type of healthcare services and National Department of Health continuous improvement process, focusing on TB, DR-TB and TB-HIV in district/sub-district. Ensuring that healthcare professionals and supporting personnel within the district/sub-district’s health facilities comply with care standards and quality key performance indicators.

2. Duties:

  • Responsible to work with district/sub-district public health facilities/hospitals and health management to develop, maintain, and implement plans to achieve quality improvement goals and manage personnel.
  • Ensure that all conform to standards, regulations, policies and improve quality of services and deliver a patient ethically centred service.
  • Investigating irregularly treatment and management including failure to adhere to recommended monitoring and evaluation, safety or institutional standards
  • Oversees and monitor the quality improvement program and develops performance improvement targets
  • Human resource planning and management by performance management and ensure corrective management
  • Liaise with relevant stakeholders including facility committees, community participation and quality improvement committee to maintain quality improvement
  • Ensure the provision of high-quality services measured by outcomes of various quality assurance activities
  • Collect, verify and timeous submission of accurate statistics monthly and quarterly and narrative reports according to request and project prescription
  • Implementation and monitoring of the aDSM plan in the District

3. Requirement:

  • Health related Degree
  • Experience or demonstrated experience as a professional nurse on TB/DR-TB and TB-HIV/AIDS programmes in quality improvement project/s
  • Strong verbal, written and presentation skills in English and at least one other South African language
  • A keen interest in pharmacovigilance
  • Valid unendorsed code 8 driver’s licence

4. Experience:

  • Knowledge of South Africa’s current evident-based TB/DR-TB and TB-HIV investigations and treatment
  • Knowledge and sensitivity to working with multi-cultural groups
  • Experience in TB/DR-TB and TB-HIV program monitoring and evaluation and information management systems
  • Developing and making professional presentations and graphs

5. Skills:

  • Knowledge of continuous improvement principles and the ability to understand and use analytical reasoning to interpret and act on patient care data and health information
  • Excellent time management, team-building, and facilitation skills
  • Understanding of South Africa’s public health and development trends and approaches
  • Self-motivated professional nurse with an ability to handling pressure situations
  • Strong computer literacy, with proficiency and ability to work with a spreadsheet:
    • Microsoft Office Excel, Word and Power Point and Outlook/e-mail along with strong internet-based skills including methods of online communication (Skype, Social Media Platform, etc.)
  • Ability to work independently and collaboratively in a multi-cultural group
  • Be self-motivated and present a positive leadership attitude

6. Communication

  • Internal:
    • All Project related personnel, Manager, NIMDR-TB Professional Nurses, Data Capturers and Community Health Workers
  • External:
    • Provincial Department of Health, District/Sub-District Department of Health, Health Facility personnel and PHC Personnel

7. Working conditions:

  • Willingness and availability to travel extensively within province
  • On occasion, to work long and/or irregular /or after hours/ holidays and weekends if the needed to reach objective and deadlines

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