Lead Generation Specialist

Key accountability:

• Key focus is the generation of new business leads via telephone.
• Supplemented by contacting merchants via phone to rekindle a relationship and secure a potential new deal.
• Customer retention
• Managing sales funnels and understanding the targets required for each specific business area.
• Tracking and reporting of sales leads through CRM.
• Local Sales. Everything ranging from food & drink, experiences, accommodation, wellness and spa, entertainment, and services will be your portfolio.
• You’ll use your skill as a “cold caller“ to sell our services to current and new merchants. 

• Cold calling, building relationships, and getting them to sign a potential deal.
• Extensive research into merchants and service offering whilst understanding the DD business model/customer profile
• Strong digital skills i.e., working with CRM / communication platforms. Ability to adapt/learn about new technology.
• Problem-solving, negotiating prices, and getting the best possible deal.

• Experience in cold calling with excellent telephone technique and listening skills
• Strong command of the English language (advantageous if you are able to converse in additional South African languages)
• Exceptional writing and verbal communication skills.
• Excellent research skills.
• Target Driven
• Excellent attention to detail
• Ability to handle client objections
• Independent thinker and worker who is able to operate within a team environment.