Junior SQL DBA/SQL Support – MS SQL/SQL Diagnostics

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Junior SQL DBA/SQL Support - MS SQL/SQL Diagnostics
Benefits: Negotiable
Location: Cape Town, Plattekloof
Type: Permanent
Reference: #21648
Company: Datafin Recruitment

A dynamic provider of innovative Software & Systems Solutions urgently seeks the technical ability of an Application/Database Administrator whose core role will be to maintain and install applications needed for its client offering and daily operations. You will be expected to administer client/server application, support tools and SQL databases which includes Call Logging System HEAT and Pastel Evolution, troubleshoot, design changes while carrying out regular data integrity & quality checks. The successful candidate will require a MCSE/MCP Certification, have experience with Windows & UNIX Servers, Windows operating systems & proficiency in SQL and MySQL and must be a SA Citizen with a valid Driver's License, After hours work will be expected as needed.
Support Services (30%) -
    • The administration of client/server application, supporting tools and SQL databases, which includes and are not exclusive to the following:
        • Call Logging System (HEAT™)
        • Accounting System (Pastel Evolution™)
    • The installation, configuration, maintenance and ongoing usability of client/server applications within established standards and guidelines
    • Troubleshoot, fault-finding and problem solving of client/server application-related incidents and problems.

Customer relations (30%) -
    • Work with support vendors to resolve technical problems with client/server applications.
    • Maintain positive customer relations through professional interactions with customers.
    • Work with procurement staff to purchase hardware and software.
    • Design/Develop/Implement changes to the client/server application or SQL databases that has been approved by the change and release processes.
    • Design and develop reports that meets the user requirements within the constraints of the client/server application.

Maintenance (15%) -
    • Daily/weekly/monthly data integrity checks to ensure data accuracy.
    • Daily/weekly/monthly transaction/ticket quality checks.
    • Record all calls and support activities on the call logging system.
    • Perform preventative maintenance tasks within established standards and guidelines.

Self-development (12%) -
    • Review and evaluate new technologies, products and services that can benefit the company.
    • Prioritisation of support incidents, service requests and preventative maintenance activities to ensure high level of uptime and SLA conformance.
    • Maintain a clean and safe work area, adhere to all safety procedures.

Policies and procedures (3%) -
    • Adhere to departmental and company policies and procedures.

    • MCSE/MCP.
    • Knowledge of Windows and UNIX Servers.
    • Knowledge Windows operating systems.
    • Knowledge of MySQL and Microsoft SQL.
    • SA Citizen with valid driver's license.
    • Able to assist after hours where need be.

Inclusion and respect for diversity: Respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: Maintain high ethical standards and acts in a manner consistent with organisational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivers results: Produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
Accountability: Takes ownership for achieving the organisation's priorities and assumes responsibility for own action and delegated work.
Communication: Encourages and contributes
Posted on 10 Jan 12:06, Closing date 9 Feb
Chantelle Lawrence
[email protected]
087 351 0743

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