HOTEL MANAGER/EAST LONDON – An exciting opportunity has become available for a passionate, organized, goal-oriented and experienced Hotel Manager to oversee the running of the Hotel. Only applicants with a Formal Hospitality-related Qualification, valid driver's license and own transport will be considered.
A minimum of 5 years’ experience working in a Managerial role within 4/5 Star Hotels
A Formal Hospitality-related Qualification is Essential
Fluent in English and well-spoken
Highly efficient with MS Office (Word, Excel and Email), and Online Booking Platforms (Expedia, Semper)
Valid South African Driver’s License and
Highly guest-centric with attention to detail
Reliable, responsible and dependable
Excellent understanding of standard and service
Experience in Laundry and Housekeeping Management
Excellent Staff Management Skills
Tasks (include but are not limited to):
Ensure that the Reception Area is run smoothly and professionally
Ensure that all front of house areas are clean and tidy at all times
Maintaining a high profile with staff and guests
Ensure that Hotel Rooms are serviced and maintained to set standards
Ensure reservations are taken correctly and professionally and graciously
Ensure that guests are greeted, checked in and allocated to their rooms promptly and graciously
Ensure that guest accounts and statuses are kept up to date
Ensure an effective and efficient check out process
Ensure that the laundry, housekeeping and back of house is always kept clean
Ensure that Housekeeping is operating efficiently on a daily basis
Daily spot checks of Hotel Rooms to ensure that standards are exceeded
Regular stock takes for amenities, linen and other items for Housekeeping and Hotel
Ensure regular on-the-job training is taking place in your department
Ensure that staff dress code is up to standard
Ensure effective liaison between Reservations, Front Office and other Departments.
Act as a Duty Manager when required
Salary: Market related
Online applications will receive preference, ensure you upload a head and shoulder photo & qualifications, alternatively e-mail CV with qualifications, recent head and shoulder photo and copy of Drivers to [email protected], ensure you use HOTEL MANAGER as a reference in the subject field.
Please deem your application as unsuccessful if you receive no feedback after 2 weeks.
5 to 10 years
Job Reference #: 3452065705