Ecowize is an international Hygiene and Sanitation company renowned for continuous improvement and technological innovation. We are synonymous with high performance, high compliance cleaning solutions and as a result have become a leading international, specialized, hygiene and sanitation service provider.We are looking for a skilled and experienced Area Manager to join the Ecowize Group.
Job Title: Area Manager (Free State)
Location: Bloemfontein, Free State, South Africa
Reference #: AM – Regional FS
Contract Type: Permanent
Salary: Market Related
The Areas Manager is responsible for growing our footprint in the Free State Area. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed.
The Areas Manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.
Summary of responsibilities:
•Develop a solid and trusting relationship between major key clients and the company.
•Resolving customer issues and complaints.
•Manage the Once-off Teams.
•Attend monthly meetings to discuss all aspects of the site such as progress reports, client feedback and team performance, aggregate hygiene reports, and budgets.
•Use information obtained at the site to complete inspections, micros, audits, and customer feedback.
•Conduct and report meetings with the Site Manager and Supervisors.
•Draft compliance reports for the various sites.
•Growth of New Business streams through Cross-Selling and Up-Selling.
•Negotiating contracts with the client and establishing a timeline of performance.
•Support and Engagement with Marketing on Sales and Customer requirements.
•Meeting all customer needs and deliverables according to proposed timelines.
•Drive message of quality, value, and environmentally friendly products.
•Pre-planning Weekly Sales Prospects.
•Develop your own customer database.
•Meet monthly sales targets.
•Filing reports on-line.
•Maintain Service Records and Documentation.
•Will be responsible to generate their own leads by means of cold calling.
•Preparing quotations/proposals/tenders and presentations.
•Initiate Invoicing & Payment.
•Conduct handing over of new contracts to operations.
•Management of costs compared to budget.
•Enhance own product knowledge in order to demonstrate products to customers, and any training requirements.
•Develop focus in specific industry sectors.
•Improve and maintain the standard of service.
•Implement customer product training when required.
•Present reports – sales trends, customer growth, customer issues.
Minimum qualifications and experience:
•Relevant diploma or equivalent.
•At least 8 years’ previous work experience in sales, management, key account management, or relevant experience.
•At least 5 years’ experience in the cleaning industry (experience in the Pest and Hygiene Industry will be advantageous).
•Able to analyze data and sales statistics and translate results into better solutions.
•Able to multitask, prioritize, and manage time efficiently.
•Goal-oriented, organized team player.
•Self-motivated and self-directed.
•Excellent interpersonal relationship skills.
•In-depth understanding of company key clients and their position in the industry.
•Eager to expand the company with new sales, clients, and territories.
•Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.
•Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
•Strong negotiation skills, with the ability to follow-through on client contracts.
•Ability to multitask and manage more than one client account.
•Proven results of delivering client solutions and meeting sales goals.
•Highly computer literate: Excel, Word, Outlook, and PowerPoint.
•Ability to work under pressure and adhere to tight deadlines.
•High work standards, excellent communication skills, energetic and driven.
•Must have a valid driver’s license and own reliable vehicle.
The ideal candidate will have the following skills and characteristics:
•Exceptional communicator both verbally and written.
•Strong presentational skills are required.
•High level of accuracy and attention to detail.
•Logical thinker as well as strategic and organized.
•Exceptional interpersonal skills and must have the ability to build client relationships.
•Ability to solve problems efficiently and to be pro-active in identifying potential problems.
•Must have a strong preference to work in the Ecowize culture with the following core values; Respect, Honesty and Integrity, Teamwork, Accountability, Open Communication, and Service Excellence.
Please ensure that you have the minimum job requirements, before applying.
The Company is committed to complying with legislation and meeting its strategic goals with regard to employment equity.
Application Deadline: 30/04/2021