Account Manager

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Account Manager

Remuneration: Negotiable depending on experience 
Benefits: CTC
Location: Port Elizabeth, South End
Education level: Degree
Job level: Mid/Senior
Own transport required: Yes
Travel requirement: Occasional
Job policy: Employment Equity position
Type: Permanent
Reference: #AM2021
Company: Boomtown

Job description

Boomtown is looking for an experienced Account Manager to manage and handle some key accounts while also ensuring consistent strategic direction, the achievement of financial targets, and complete client satisfaction. The Account Manager also coordinates the resources needed to service projects, balances the expectations of clients with the execution of creative work. Chosen AM would be working on but not limited to one of our top FMCG brands.
Job duties
  • Strategically Lead Client and display business knowledge and acumen: by giving innovative solutions and providing high-level client service excellence & satisfaction.
  • Strategic account management: Using your skills to push clients, and the agency, creatively and strategically guide and lead the team to provide the utmost level of client service through effective ongoing client engagement resulting in a meaningful contribution to the client's business growth.
  • Build and maintain strong relationships with clients: liaising with clients on a day-to-day basis and act as supporting a point of contact for clients.
  • Accurate Problem Definition: Ensure the client's "ask" is understood by CS and accurately communicated to all role-players through ensuring brief content is clear, concise, and adequately descriptive.
  • Compile detailed/informative briefs: for creative and strategic departments and ensure swift turnaround time of briefs.
  • Successfully develop business accounts creatively and financially: Identify business development opportunities and promoting the expansion of business with existing clients.
  • Meet existing and new business financial targets
  • Experience in managing digital campaigns from concept through to final roll-out.
  • Understand brands and their integrated digital marketing communication needs.
  • Effective and efficient project management of tasks: Completing projects to a specific schedule and within an agreed budget.
  • Adherence to internal systems and contributing to team effectiveness.
  • Ensure that you are well prepared for client meetings and produce accurate and timely contact reports after each client meeting
  • Liaise with colleagues in Traffic, Creative team, Production, and other departments to ensure a job is actioned

Company Description

Our cultural roots and deep, on-the-ground market immersion ensures we deliver relevant creative solutions, understanding the people who makeup South Africa’s main market, and connecting your brand with their hearts and buying behaviours.
Our strength lies in positioning global brands into Africa, as well as taking South African brands to the broader African market. We do this by creating a standout brand presence through a deep on-the-ground cultural connection to the right market and its local catalysts.
At Boomtown, we see the power of people. Our people are the most valuable part of our business. They are insightful, world-class, creative, multidisciplinary, authentic, and professional. We see all that they can be and endeavor to provide the best environment for them to thrive in.
See yourself fitting in?
Get in touch.


  • Relevant degree/diploma or equivalent.
  • FMCG and corporate brand and marketing communications experience.
  • At least two to three years experience in the position of an account manager.
  • At least five years of agency experience advantageous.
  • Digital and ATL experience.
  • Excellent project management ability, and agency process and systems knowledge. CHASE proficiency advantageous.
  • Valid driver's license and own transport.
  • Knowledge and exposure to all media platforms and production and printing outputs.
  • Outstanding organizational capability, operational skills, and attention to detail.
  • Patient and level-headed, but full of energy and the ability to thrive under pressure.
  • Proactive, agile, and leading in approach to client service.
  • Keen on delivering quality, innovative solutions for clients.
  • Able to hit the ground running.
  • Significant experience in professional client relationship management.
  • The ability to plan and strategize at a senior level.
  • A persuasive and confident approach to creative projects.
  • Effective team management capabilities.
  • A keen attention to detail and budgetary restraints.
  • Full awareness of creative processes and techniques – including digital platforms.

Posted on 15 Mar 12:10


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