Permanent Project & Service Manager

General Details
Location:
, Somerset WestHelderberg
Advertised By: Agency
Job Type: Full-Time
Description
A leading telecommunication company based in Somerset West is seeking to employ a Project and Service Manager to effectively manage the execution of all projects on a national level
Duties:


Provide the overall project leadership on project practices


Be overall responsible and the point of contact


Define, implement and manage the Time Management practices for all direct reports


Plan, execute, and finalize projects/sub-projects according to strict deadlines and within budget


Acquiring resources and coordinating the efforts of team members and third-party contractors


Aggregate measurement of all projects


Coordinate the Project delivery to ensure allocation of resources meets the customer and business objectives


Define, introduce and apply Risk, Quality, Cost and Progress Management


Manage deliverables of cross-functional teams


Drive Revenue and Profit measures at Project Level


Define testing / QA / Delivery of activities


Define and develop project scoping, monitoring and control framework


Acknowledge, understand and manage customer and Program/Project/Work Package Delivery issues and disputes


Manage internal escalation tracking meetings to ensure all parties remain aware of their roles


Participate in developing internal and customerfacing system, process and procedure efficiencies to improve services and customer satisfaction


Participate in training and development to ensure skilled execution in delivery is always at the highest levels


Identify and rectify root cause findings on System, Process or Technology in cross functional divisions


Participate with IT to develop reports to drive efficiencies across various departments internally to improve service delivery


Ensure self and direct reports adherence to functional and company process and practices for ordering stock


Undertake travel during business and non-business hours, or as required by the Customers or Vendors due to 27/4/365 operations


Undertake to improve self and team knowledge, skills through internal or external training programmes



Requirements:


Matric


Under-Graduate degree or Post-Graduate Diploma


Specialist Certifications (PRINCE2, PMBOK/PMP, ITIL)


Computer literacy – COMPTIA


Electrical circuits 101 AC/DC/Solar (or similar) NTCNA Mikrotic (or similar)


RF / Microwave Advanced / Wi-Fi technology


Structured cabling


Fiber optic reticulation


Valid drivers license


A minimum of 5 years in the WISP or Telco industry


Advanced skills in Microsoft office, Smartsheet and/or MS Projects


Design, implementation and maintenance of High sites Construction and Facilities


Extensive experience of travel and remote work (National and Rural Areas)


Functional and line administration and management


Leadership in team context (local and remote teams)


Team management (local and remote teams)


Experience working in Project Management context


Deep experience with Executive or Senior Level peers



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