Permanent IT Hardware and Software Technician

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General Details
, Somerset WestHelderberg
Advertised By: Agency
Job Type: Full-Time
My client is seeking to employ an
Implementation & Support Engineer

to install, maintain, repair and support hardware and software implemented by them. The successful candidate will be well-versed in computer systems and network functions as well as have the abilities required to implement hardware.


Test, configure and implement solutions (hardware & software)

Maintain and repair barcoding equipment (e.g. printers and scanners)

Troubleshoot solution failures or bugs (hardware and/or software related) and provide solutions to restore functionality

Keep records of repairs and fixes for future reference

Offer timely technical support and teach users how to utilize solution(s) correctly

Provide technical assistance and resolution as necessary

Required Skills, Knowledge, and Characteristics

Ability to use hand and power tools

Thorough knowledge of computer systems and IT components

Excellent troubleshooting skills

Excellent communication abilities

Ability to quickly grasp complex concepts

Must be able to work in a team environment but should also be able to work unsupervised

Must exhibit a commitment to continuous learning

Willingness to work overtime as and when required

Must have own vehicle

Willingness to travel by car or by air to customers

Documentation skills will be an advantage (compile manuals, specifications, etc.)

Relevant certifications (e.g. A+/N+) will be an advantage

Networking experience will be an advantage

Relevant database (SQL and/or MySQL) experience will be an advantage

Basic knowledge/understanding of DC electricity will be an advantage

Software development skills – optional

Able to communicate professionally in Afrikaans and English.

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