MUSTEK LIMITED Ongoing Employment Opportunity – Apply Now!

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The Switchboard Operator is responsible for providing a professional, efficient and effective Switchboard service that enhances the image of the organisation. Maintain a friendly and professional attitude even in the face of challenges, such as an irate client. Strive to provide customers with the best experience possible.

 

 

 

 

Job Title: Switchboard Operator (Cape Town)
Location: Cape Town, Western Cape, South Africa
Reference #: Switchboard Operator (Cape Town)
Contract Type: Permanent
Salary: Market Related

Job Summary:
Responsibilities:
•Answer internal and external calls within three rings and transfer appropriately.
•Deal with caller queries promptly, professionally and effectively.
•Screen calls effectively to ensure correct transfer.
•Take messages accurately and email to the recipient immediately.
•Stand in for the Receptionist during lunch/tea breaks or when on leave as and when directed by the Financial Supervisor.
•Serve visitors by greeting, welcoming and directing them appropriately.
Requirements

Education and Experience:
•Matric
•Reception courses e.g., telephone etiquette
•Minimum 1 years’ experience as switchboard operator preferable
•Computer literacy especially in Microsoft Oultook
•Basic knowledge of general administrative processes

Skills and Knowledge:
•Professional appearance.
•General administrative skills essential.
•Communication.
•Multitasking.
•Prioritizing.
•Organization.
•Technical skills.
•Interpersonal skills.
•Initiative and problem-solving abilities.
•Dependability.

To Apply:

Click Here!

Application Deadline: 11/05/2022

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