Desktop Support Technician

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General Details
Location:
, Northern PretoriaPretoria / Tshwane
Advertised By: Agency
Job Type: Full-Time
Description

Minimum requirements:

  • Relevant Certification (A+, N+ or similar)
  • 5+ years’ experience in IT support
  • Microsoft 365 administration
  • cPanel & domain administration
  • Network administration (Unifi preferred)
  • Laptop / Desktop / Mac office support
  • Pastel support (preferred)
  • Helpdesk support (Atera preferred)
  • CCTV support - Hikvision (beneficial)
  • Gallagher Access (beneficial)
  • Must have worked within the financial services industry

Duties includes, but not limited to:

  • Ensure all staff can effectively exchange information via email, file sharing and other tools
  • Install relevant software and configure access for people to do their jobs
  • Maintain and configure hardware to ensure minimum downtime
  • Make sure the group’s websites are up and running and updates are loaded when required
  • Safeguard connections through monitoring and maintenance of networks
  • First level software support for a range of applications
  • Running the helpdesk and resolving tickets raised
  • Guarantees as much as possible that things work when they need to

Please note: Only shortlisted candidates will be contacted.


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