The Role:
Responsibilities:
General functional knowledge and understanding of networking, security, Windows Servers, server virtualisation, cloud services.
Installation, configuration, and maintenance of session-based systems (RDSH, Windows Multisession, VDI)
Scripting, application packaging 
Support in existing SLA customers includes assisting with post-project support in operational capacity.
Diligent time logging in ticketing system
Strong documentation skills
Continual certification drive
Expect to work after hours/weekends occasionally
Inter-provincial travel to customer premises
May be required to be based onsite at customer
Valid driverâ??s license and own motor vehicle that is in working order and insured.
 
Skills and Experience:
Essential Qualification:
NQF level 5 or matric
Other tertiary / industry related certifications
Preferred Qualification:
Citrix Certified Associate / Professional Virtualisation or Citrix Virtual Apps
Desktops Service on Citrix Cloud Certified
Microsoft certificate 
Citrix, or VMware certifications
Experience required:
Minimum of 3 years working experience in the positionâ??s related field of the IT industry.
Minimum of 2 years working experience with Citrix XenApp/XenDesktop
Virtual Apps and/or Desktops on-premises and/or Citrix Cloud Service.
Personality and Attributes:
Good communication skills
Thrive in a team orientated environment.
Self-driven and motivated
Work well under pressure
Other:
Travel:
Commitment to be onsite at customer 3 days a week.
Occasional customer onsite work.
All other work able to be done remote virtually.