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The Head of Projects will be an exceptional hands-on Project Manager and have strong management and leadership skills as the Head of the Project management team.

Responsibilities will include; being a point of escalation, helping to mitigate project risks, actively managing own project portfolio, engaging with suppliers and partners to ensure the smooth project delivery, helping to build key, long lasting relationships and escalating and promptly resolving any service affecting issues which may arise.

The position is JHB based, managing a team of Projects Managers – 4 in JHB , 1 in Cape Town, 1 in UK, 1 in the Netherlands.

 

 

 

 

Job Title: Head of Projects (Telecommunications)
Location: JHB – Northern Suburbs
Reference: PE009698-Tabz-1

Job Summary:
Duties & Responsibilities:
Key stakeholder Relationship:
Internal
Heads of Sales
Global Operations
Network Core
Quality Assurance
Procurement
Supply Chain
Commercial
Finance
NOC
Technical

External
Suppliers
Customers

Experience & Qualifications:
Minimum Qualification:
Diploma in PMP
Relevant Degree
ITIL Foundation
Agile, Lean

Minimum Experience:
Minimum of 5 years management of projects and project teams
Should be from a Telco environment. LAN & Cisco WAN skills and knowledge & Cisco routing and switching knowledge mandatory.
Worked on projects in heterogenous technical and telco environments. Worked with multicultural and diverse teams across Africa / other geographic regions.
Experienced in influencing at senior stakeholder level with decision makers and directors. Effective collaborative working at a senior level, at times assisting and working alongside the VP.
Able to build strong relationships and credibility with customers and both internally and externally

Other Requirements:
Must be willing to work weekends shifts on a monthly basis or after hours

Key Performance Areas & Indicators:
MANAGE PROJECTS:
Tasks
Ensure adherence to agreed project management methodology
Manage the execution of strategic projects or programs
Mitigate / remove blockage that prevent the Projects team successfully completing their jobs
Setup a project communication strategy
Ensure the provisioning and administration is well controlled
Adhere to commercial governance in all activities
Develop and implement business processes and procedures

CUSTOMER SERVICE:
Tasks
Build strong relationships and credibility with customers, internally and external
Provide feedback regarding project or program status
Handle and resolve escalations

MANANGE HUMAN RESOURCES:
Tasks
Maintain a proactive and positive team ethos
Ensure team have the relevant skills, training and accreditations
Review performance in discussion with employees, agree ratings and set goals for new period
Communicate and provide relevant feedback with team members
Apply disciplinary action, when and if required
Develop formal succession plan for key positions

INTERNAL CO-ORDINATION:
Tasks
Identify, manage and communicate program risks, issues and overall program progress to Heads of Department
Run project management meetings within Project department
Ensure a smooth handover from Sales to Projects and then from Projects to Support

MANAGEMENT REPORTING:
Tasks
Create Weekly and Monthly departmental reports as and when required

Competency requirements for position:
KNOWLEDGE:
Thorough understanding of networks in the telecommunications industry
Thorough knowledge of PMBOK
Knowledge of customer service principles
Understanding of all applicable employment legislation

SKILLS:
Can do attitude, delivers, drives company to succeed.
Sets and prioritizes challenging targets
Advanced skill in MS Project and MS Office
Excellent written and verbal communication skills in English

BEHAVIORAL:
Analytical, simplifies the complex and ambiguous
Thinks laterally and creatively
Displays sound judgement
Effective problem solver
Decisive
Focused, manages own time and resources
Cost conscious without reducing profitability
Manages risk
Confident, self-motivated
Ability to work under pressure to meet strict deadlines

Package & Remuneration:
Market related – Market related – Annually

To Apply:

Click Here!

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