Responsible for procurement of the company’s products and services from regional vendors, in order to support internal stakeholders, by establishing and maintaining long-term beneficial relationships and strategies. The role supports sales and project teams in their growth and delivery objectives.
Location: JHB – Northern
Duties & Responsibilities:
Key stakeholder Relationship:
Finance, Procurement, Operations, Sales, Project Managers, Quality Assurance, Contract Manager
Customers, Vendors/suppliers, Attorneys
Experience & Qualifications
ITIL basic foundation certification
Bachelors degree in commerce, supply chain or related tertiary qualification preferable
Project management or service delivery background advantageous
5 years’ experience in telecommunications industry, data networking products (MPLS, Ethernet, WAN, etc.).
Experience in procurement from international suppliers, predominately in Africa and Middle East (preferable)
Willing to travel internationally on an ad hoc basis
Prepared to work overtime, if required
Key Performance Areas & Indicators:
Fully engage with Commercial Manager to confirm any technical requirements, SLA and delivery lead times for all firm requests
Ensuring services are sourced and negotiated at market-related prices or less.
Monitor escalations received from Commercial Managers to ensure pricing requests completed within the timeline for the respective country matrix.
Negotiate further discounts, based on firm order and obtain an official quote for all requests at 100% probability
Submit a final offer to Commercial Managers accurately
Ensuring pricing books are up to date and communicated with management if any price changes take place.
CARRIER RELATIONS MANAGEMENT:
Work with global suppliers, ensuring open and transparent communication of supplier feedback
Develops, reviews, and refines supplier score cards and procedures for vendor rules of engagement.
Leverage score card analytics to make data-driven decisions and recommendations to stakeholders and leaders.
Manage and resolve supplier escalations from internal departments
Responsible for resolving Supplier invoice holds and payment issues from suppliers.
Retrieve reports from the system and generate monthly reports to measure trends
SLA / CREDIT MANAGEMENT:
Ensure SLA criteria including penalties are in place with all vendors
Analyses monthly SLA reporting received from QA for non-performance
Negotiate necessary credit note with the supplier based on SLA reporting
Obtain necessary credit note and ensure captured by Finance
Participate in transformational, consolidation and negotiate annual cost-savings initiatives
Analyze annual spend per supplier and advise on consolidation or other initiatives to reduce costs and improve service delivery
Request cancellation terms from suppliers
Timeous and accurate processing of all requests
Provide accurate feedback to Commercial Managers on cancellation period and penalties
Competency requirements for position:
Product knowledge of Ethernet, MPLS and Internet data solutions
Knowledge of ISP/data solution providers and markets across Africa
Basic knowledge of telco regulations and legislation in various countries
Basic Cost-Accounting skills
Excellent written and verbal communication skills
Ability to build collaborative relationships with vendors for competitive advantage
Basic Cost-Accounting skills
Report Writing skills
Intermediate skills in Microsoft Office (Word, Excel, Outlook, and Powerpoint)
Strong negotiation skills
Strong Business Acumen
Accurate, attention to Detail
Planning and Organisational skills
Ability to prioritize
Package & Remuneration
Market related – Market related – Annually