The following is a non-exhaustive list of your duties and responsibilities to the Company:
Ensure consistent, profitable growth in sales revenues through positive planning.
Manage sales areas to maximize sales revenues and meet company objectives.
Drive the sales team at a pace that will deliver results whilst leading from the front and personally achieving the target.
Set daily/monthly/annual targets and monitoring performance and ensure that sales targets are met each month.
Manage and ensure that stores are not over or under stocked with Company products.
Establish performance goals for each employee and monitor if the employee can meet the expectations or not.
Co-ordinate the sales operation with all the other departments of the company.
Run morning and team meetings with sales representatives and merchandisers.
Carry out monthly one on one reviews and quarterly appraisals.
Coach, train and develop sales staff and develop sales training and incentive programs.
Establish and manage effective programs to compensate, coach appraise and train sales in conjunction with the Human Resources Manager.
Recruit staff, organize and approve staff holidays and the preparation of rosters for approval by the National Sales and Merchandising Manager.
Continuously motivate the sales team and inspire them to stay focused on company goals.
Follow up and immediately report back regarding all sales queries to customers/National Sales & Merchandiser Manager.
Ensure the appropriate and timely use of all marketing material.
Generate additional sales.
Maintain the office profile by set standards and develop market share.
Be aware of market conditions and trends.
Ensure instructions are set up correctly and the customer’s requirements are exceeded.
Sell company services to generate new and repeat business.
Keep records of all sales activities and produce monthly reporting statistics.
Progress sales deals to completion and deal with difficult customers on behalf of the team.
Ensure constant communication up and down the hierarchy.
Set up and ensure all office systems and company policies are adhered to.
Ensure all written communication is appropriate, accurate and follows our standards (NB)
Identify opportunities and negotiate more space at store level.
Monitor and maintain the company’s reputation and uphold the company’s values and culture.
Deal with complaints received from customers.
You will be required to carry out store visits as well as assist with store in the absence of sales representatives in the capacity of a sales representative as prescribed by management within your portfolio, which stores may vary f...