Permanent Quality Coordinator

General Details
, StellenboschCape Winelands
Advertised By: Agency
Job Type: Full-Time
My client, an established fruit exporter based in Stellenbosch is seeking to employ a Quality Coordinator with a BSc Agric, or equivalent degree. Quality-related experience with perishable products will be advantageous.

Accreditations and market/client specific requirements/protocols

Study and communicate client contracts and technical requirements

Market/client specific label, marking & inner-packing requirements

Expert knowledge and understanding of market specific protocols and requirements

Assist Growers/Packing facilities in accreditations. (Internal audits)

Provide information to relevant departments

Attend marketing meetings when clients visit the office

Control and manage MRL’s for various markets

Effective handling and processing of quality feedback/information

Analyse arrival report information and file all reports

Flag problem fruit on QX

Verification and quantification of claims

Internal quality reporting

Compile claim reports to growers

Marine insurance claims

Log claims with insurers

Follow marine claim procedures

Gather evidence and documents to support claims

Compile claim letter and supporting documentation per claim

Fruit inspections

Inspecting fruit at source, port or market. Organizing third party inspections through internal & external service providers

Process inspection information

General functions

Attend workshops and industry meetings

Compile grower/packhouse list and expiry dates of certificates. File all accreditation certificates and spray records. Compile receiver list and status of requirements etc. List special market PUC’s

Familiarize yourself with market phytosanitary requirements and NDA specifications


B. Sc Agric or equivalent

In-house and/or external training in quality management

Industry training in export requirements/protocols

Good negotiation skills

Good technical skills, especially knowledge of post-harvest disorders, their causes and the impact of the export handling chain on fruit quality

Thorough understanding of economics of claims management and the quantification of losses due to poor quality

Thorough knowledge of the concepts of total quality management, quality assurance and quality control

Attention to detail and neatness

Quality-related experience with perishable products will be advantageous

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