Permanent Customer Relations Consultant

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General Details
Location:
, OtherNorthern Suburbs
Advertised By: Agency
Job Type: Full-Time
Description
Excellent opportunity for a candidate who enjoys interacting with people and excels with customer service to join a national company. The main function of this role is to provide service excellence, maintain and build good customer relationships by providing effective customer service support.
The minimum qualifications for this role are:


Minimum Grade 12


Tertiary qualification or studying towards Communication / Business Administration / Marketing / Public Relations


Minimum of 2 years experience in customer care or similar


Valid drivers license and own vehicle



The candidate will act as the "face" of the company and call on their clients to ensure that they are happy and always provide professional support.

Duties will include but not limited to:


Responding promptly to customer enquiries and requests


Delivery schedules /Monthly consumable deliveries / Suspensions


Resolving customer complaints


Good product knowledge in order to assist client and to provide sales leads to the Sales team


Provide weekly feedback on client visits and complaints



The succesful candidate will be well groomed and articulate and be able to liaise with clients at all levels. Candidate must have strong administrative skills with a high level of computer literacy.

Website: http://www.helderbergpersonnel.co.za
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