Fica Agent

Fica Agent

Remuneration: Market related 
Location: Cape Town
Job level: Junior
Type: Permanent
Company: Ad Talent Africa


Job description

Calling all FICA Agents who are eager to join a progressive company and thrive!

Our client is a global, multi-cultural company that’s all about entertainment. As such, they've evolved into a focused, dynamic community that thrives on all things sporty, providing services to internationally renowned sports betting brand that has a huge presence in the Premier League and other top tier leagues around the world.

Responsibilities
  • Verify FICA documents using correct processes
  • Contact new clients and follow up with existing clients to obtain FICA documentation
  • Report on suspicious activity pertaining to anything client FICA documentation
  • Ensure that clients accounts are not duplicated and locked where needed
  • Ensure that bonus allocations are valid
  • Ensure that all emails are acknowledged and dealt with
  • Track, report and analysis client activities
Requirements
  • Relevant degree or qualification, matric
  • Minimum of three years experience within a FICA processing rol
  • Minimum of one year experience in an investigative role
  • Industry knowledge of sports betting
  • Attention to detail and intense document vetting
  • Excellent typing capabilities
  • Ability to adapt to changes
  • Must be able to perform under pressure
  • Proficient in MS Office
  • Reliable transport and willing to work shifts


Requirements

  • Compliance
  • FICA
  • Investigating
  • Risk Analysis
  • Risk Management


Posted on 26 Oct 13:10



We are niched in the communications industry with offices in Johannesburg and Cape Town from where we service all of South Africa, Africa, the Middle East, Europe and the rest of the world. Our portfolios include Digital, Creative and Client Service in Advertising, Marketing, Media, Public Relations and Corporate Communications.
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