Company Account Manager

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Company Account Manager

Remuneration: negotiable BasicPlusCommission 
Location: Remote
Education level: Degree
Job level: Mid
Type: Permanent
Company: Virtual Internships

Job description

The role

We are seeking individuals with excellent interpersonal skills to join our Company Experience Division as a Company Account Manager either based remotely or in our HCMC, Vietnam Office.
You could be either:
  • Looking for a permanent full-time position 
  • Looking for a temporary full-time 3 to 4 month position between June to September

What are the ideal traits of a Company Account Manager?
  • One to three years experience in account management / business development / customer service OR be a recent graduate able to confidently communicate with Founders / C-Suite/ Division Heads 
  • Customer Service, Problem Solving, and Excellent (and effective) Communication 

We are a start-up that is scaling fast so we’re hiring resilient, multi-faceted problem solvers. 
What will the Company Account Manager be trying to solve?
  • You will be mainly responsible for ensuring the account management of a host company once an internship  starts for our participants. This includes: 
    • Advising host company with best practices on remote working and managing remote interns
    • Pre-internship preparation
    • Regular check-ins & survey collection
    • Issue resolution 
    • Post-internship evaluation collection
    • Generating interest in future intern placements by maintaining a great relationship with a host company
    • Other creative & ad-hoc account management items. Great account managers are always thinking about their companies! This could include sharing interesting articles you come across relevant to their sector, business, or simply a topic that you know your contact is particularly interested in
What type of companies will I work with? And are there other Company Account Manager?
  • Yep, we have other Company Account Managers on the team. 
  • Each Company Account Manager is assigned to companies in different sectors. 

Are the companies based in Vietnam?
  • We work with companies in 70+ countries, so in the morning you might be checking in with a Australian finance company, around lunchtime you might be advising a Chinese logistics company, and then towards the end of your day you might be resolving an issue with a British marketing company
 
Where do the participants (students or graduates) come from?
  • Around the world. We have participants from North America, Europe, Australasia, Saudi Arabia and other locations. 

What does success look like in this position?
  • Renewal & Retention of companies
  • Positive feedback scores from your companies 
What progression is available?
  • Our company culture prides itself in internal promotions and meritocracy. The majority of our division leaders have risen through the company - including the Head of Company Experience
  • If you are joining us for three to four months, depending on performance there is potential for your role to become permanent

Recruitment process:
  1. Submit your application via our Careers Page: https://www.virtualinternships.com/about-us/careers/   
  2. Assessment Round (10 minute video)

Skills You Will Need
  • Professional and confident communicator
  • Eager to work in a fast-paced high-growth startup
  • Persistent. At Virtual Internships, we “always find a way”
  • Become a brand ambassador with knowledge and understanding of our mission and product
  • Passionate about Education and Career Development for the young generation 
Some Basic Requirements
  • Fluent English language skills (you don’t need an IELTS, but if you did it would be 7.0+)
  • Start immediately

Posted on 28 Jun 08:55

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