Account Manager

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Account Manager

Remuneration: market-related 
Location: Cape Town
Job level: Junior/Mid
Job policy: Employment Equity position
Type: Permanent
Reference: #AMAck
Company: ninety9cents

Job description

Our Cape Town office is looking for a detail-orientated, hard-working account manager to join our growing client service team.
The brand that you will be working on is an exciting retail business. As it is retail, it is fast-paced; highly deadline-driven and there will be a fair amount of volume, and the successful candidate will be cool under pressure and able to work on multiple jobs at once.
Duties include, but are not limited to:
  • Develop and maintain strong relationships with the client through excellent work quality and professional conduct
  • Manage a portfolio of numerous campaigns from concept through to final roll-out
  • Compile detailed/informative briefs for creative and strategic departments
  • Schedule and arrange client meetings with all relevant parties, including the management of related logistics
  • Ensure that you and the team are well prepared for client meetings
  • Produce accurate and timely contact reports after each client meeting
  • Liaise with colleagues in Traffic, Creative department, DTP and other departments to ensure a job is actioned
  • Act as a supporting point of contact for clients in the absence of other team members
  • Brief in, check and ensure understanding of cost estimates before presenting to the client
  • Monitor and follow up on all outstanding cost estimates with clients
  • Ensure that cost estimates are approved upfront and billed timeously
  • Manage and compile accurate and detailed weekly status reports for internal and external status meetings


  • Diploma/degree in advertising/marketing
  • Three+ years’ relevant experience in a similar client service position, in an agency environment essential
  • Experience in Digital with working knowledge of Social Media is advantageous
  • Strong client service and admin skills are non-negotiable
  • Previous experience on retail brands is preferred
  • Previous experience with research and consumer insights, and translating that information in terms of the brand and brand strategy essential
  • Experienced with specific, targeted mass marketing advantageous
  • Enthusiastic, confident, professional and diplomatic personality
  • Resourceful team player with initiative and excellent interpersonal skills
  • Ability to work under pressure, meet tight deadlines and handle diverse activities
  • Reliable, organised and strong attention to detail
  • Have a solutions-driven attitude
  • Passion for client delivery and service
  • Accountable with good follow-through
  • Hard-working and proactive
  • Exceptional time management skills
  • Valid drivers licence and own transport is essential to this position due to travel requirements
 Technical skills/knowledge: 
  • MS Office (MS Word/Excel/PowerPoint)
  • Workbook will be advantageous

Personal attributes:
  • Able to manage multiple projects at once – no dropping the ball on any project at any time
  • Strong leadership style with great people skills
  • Good brief-writing skills
  • Detail orientated
  • Highly organised and must have good time management
  • Excellent communication skills, respectful and able to nurture and grow relationships
  • Willing to learn, a big thinker and team player
Interested candidates must please submit a concise CV and salary expectation.  Only shortlisted candidates will be contacted.  Should you not hear from us within three weeks after submitting your application, please assume that your application has been unsuccessful.  We remain committed to the principles of employment equity.
Posted on 12 Oct 12:56, Closing date 10 Nov

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