Key Responsibilities of this role:
Answer incoming telephone calls, determining the call purpose professionally and directing calls to the relevant person/department.
Greeting of visitors, guests and walking persons, determining the purpose of the visit.
Visitors to be directed or escorted to the appropriate appointment.
Monitor building access of all visitors and third parties.
Manage all general queries such as telephonic, email or walk-in.
Manage the coordination, such as collection, sorting, distribution in preparation of correspondence, mail, messages and courier activities.
Support the scheduling of meeting room calendar, keeping track of planned appointments.
Assist with building checks for close of day at reception.
Coordinate stationery stocks and ordering with staff and suppliers.
Assist with ordering goods related to daily office running such as refreshments, basic office furniture, basic kitchen groceries, office cleaning materials, etc.
Coordinate with building maintenance related aspect such as third parties for services, e.g. Maintenance, plumbers, electricians coming on site.
Assist with company general tasks such as Friday lunch orders, events, functions, etc.
Communicate to general business any form of announcements.
Maintain neat and tidiness of front desk, in conjunction with cleaning staff.
Coordinate basic Health & Safety requirements, such as first aid, Covid-19 screening, etc.
Ad hoc responsibilities as and when required.
Qualifications and Experience required
Matric/Grade 12 Qualification.
3yrs working experience in similar role.
Qualification in secretarial or office admin will be an advantage
Computer literate (Proficient in Microsoft Office applications.)
Fluent professional verbal and written communication skills.
Eloquent and confident telephone etiquette with an enduring positive energy.
Good people-skills and ability to deal with difficult people.