Applications are invited from suitably qualified and experienced applicants to fill the position of an IT TECHNICIAN who will join our company within the Bank Infrastructure delivery division.
Job Title: IT Technician
Duties & Responsibilities:
Network Cabling Technicians assemble and arrange material and equipment, explain and verify service orders, drawings, specifications, particular needs, and instructions, run, pull, stop and splice copper and fiber optic cables, such as CAT5, SE, CAT6, low voltage cables, and fiber, mount telecom equipment while adhering to best practices, industry standards, and manufacturer requirements, aid in arranging routers, hubs, install support structures, including racks, ladders, and j-hooks, and switches using data provided by all teams within the organization, install access control systems and surveillance cameras, and maintain good relations with clients by listening to and then sorting out their issues or escalating the same to their seniors
The successful candidate will be responsible to provide leadership, technical direction and guidance including but not limited to the following:
Undertakes the loading and installation of workstations, laptops, and peripherals Undertakes the installation of data equipment, including data racks, patch panels, cable trays, etc.
utilizes appropriate testing equipment to test installed cables
provides documentation of all information on all cable and equipment
improves upon existing installation and troubleshooting procedures
Performs cabling installations, including New Commercial Data, Voice, Fiber Optic and Paging
Drives a company vehicle and operates a variety of tools, such as hand tools, power tools, ladders, leakage detection devices, scissor lifts, and test equipment
Provides education to customers on the proper use of all installed equipment and address customer concerns
Carries out customer instruction on System Operation and Functionality
Tests systems and performs signal verification
Adheres to safety policies and procedures and reports all accidents, hazards, and equipment problems
Takes responsibility for installing new cables in new or existing buildings
Performs termination and testing of new cabling
Responsible for setting up new telecommunications frames
Installs Cat5e, Cat6, Cat6a, and fiber optic cabling systems
Builds and installs racks, dresses, and terminates closets, carries out tests and troubleshoots
Labels, pulls, and terminates cable.
Performs maintenance on cable systems by installing, repairing, programming, and upgrading cable infrastructure
Performs preventive maintenance and repairs by troubleshooting cabling system issues
Applies established procedures in testing every newly installed or relocated cable
Keeps cable neatly tied and bundled while maintaining safety standard
Documents time and materials expended on work assignment daily
Completes required paperwork, such as: installation checklist, timesheets, service orders, vehicle inspection report and various other logs
Promotes environmental, health, and safety policies within the workplace
Performs installation and routine maintenance of structured cabling systems
Works at heights, poles, and small confined spaces.
Works outdoors and in inclement weather conditions
Installs devices for alarm, fire, access, and automation systems.
Desired Experience & Qualification:
Qualifications and Experience Required:
Grade 12 National Certificate.
BTech/N-Dip in Information Technology, Communication Networks, or a related qualification
Maintenance and support of network and computer infrastructure.
Provide remote support to branches in resolving problems with equipment, software, and data.
A+ or N+ or other relevant ICT certificate.
Design and implement internal network infrastructure (LAN)
Willingness to travel extensively
Good communication and people skills.
2 – 3 years experience in a similar role
MS Office Experience
Needs to be trustworthy, confidential, and reliable
IT Security (Firewalls, EDR, Software services and Security Policy)
Networking TCP/IP to Layer 3, design, and implementation
Desired Skills & Personal Attributes:
Computer literate with knowledge of Ms Word, Excel etc.
Good communication skills
Big picture thinking
Good discernment or judgment.
Programme and project management skills
Customer focus and relationship building skills
Excellent communication skills on verbal and written level
Time Management skills
Good interpersonal skills
Able to work under pressure with minimum supervision.
Able to deal with negative feedback.
Able to present a professional image
A born leader
Able to adapt to change
NB: Kindly take note:
Only shortlisted candidates will be contacted for interview.
Only RSA citizens / permanent residents need to apply for this position.
The application must be accompanied by certified copies of qualifications, Identity Document, and a comprehensive CV (PDF format) with at least two (2) contactable references.
Should you not receive any feedback within 30 days of application, please consider your application unsuccessful.