IT Manger – EE

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IT Manger - EE
Location: Cape Town
Job policy: Employment Equity position
Type: Permanent
Reference: #21686
Company: Datafin Recruitment

A dynamic skincare specialist seeks an ambitious and skilled IT Manager to manage their technology services and resources in an effective & efficient manner and implement improvements as required. Please note that this role is office-based.
Duties:
Key performance areas:
  • Supports all users with desktop, printer and software issues by responding to helpdesk tickets that are escalated from Tier 2 and 3.
  • Support on Tier 3 Tickets.
  • Ensures that all PCs have latest software, appropriate server access and security, logged and tracked in the helpdesk.
  • Monitor helpdesk to meet SLA consistently.
  • Responsible for overall IT infrastructure health and maintenance
  • Sets up server monitoring and reporting system.
  • Ensures server capacity and processing power is optimal for business needs.
  • Sets up and monitor system backup mechanisms with Veeam.
  • Maintain and improve Disaster Recovery Plan.
  • Implements necessary security & systems policies.
  • Office 365 Administration.
  • Network Administration.
  • Implements necessary security systems & policies.
  • External audit and penetration test will be done yearly to ensure compliance to IT standards.
  • Research system security and do continues improvements.
  • Maintain firewalls and security infrastructure.
  • Ensure all systems are compliant.
  • Investigates best technology resources for business requirements by attending technology seminars and keeping up to date with latest technologies.
  • Asset management - records location, cost & status of all technology related resources and provide reports to departments on usage where applicable.
  • Ensures all hardware and software are up to date, in suitable working condition.
  • Ensures up to date & recorded use of all software licenses and participation in Microsoft processes to ensure compliance.
  • Purchasing of all IT related equipment.
  • Plans, manages & co-ordinate all IT projects and ensure projects are delivered on time and to specification.
  • Assist other company projects where IT assistance is required.
  • Setup and maintain groups and user access to all access-controlled doors as required by HR.
  • Oversees maintenance and repairs of system, all repairs and maintenance logged and tracked in helpdesk.
  • Assists HR with time and attendance system and maintenance.
  • Support all users with telephony system.
  • Creates new accounts and control access to the telephony system.

Requirements:
Qualifications/Knowledge:
  • Matric and relevant Tertiary IT Qualification
  • Broad skills base, Networks, security, hardware and software
  • 5-10 years’ experience

Attributes:
  • Punctual
  • Shows interest and enthusiasm towards work
  • Co-operates with staff at all levels within the company
  • Dependable
  • Shows initiative
  • Attention to detail
  • Accuracy
  • Ability to follow procedures
  • Integrity
  • Teamwork

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
Comments:
When applying for jobs, ensure that you have the minimum job requirements. Only  SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to target="_blank and mention the reference numbers of the jobs.
Posted on 07 Jan 17:32, Closing date 6 Feb
Apply
Chantelle Lawrence
[email protected]
087 351 0743

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