Hotel Manager

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General Details
Location:
, City CentreCape Town
Advertised By: Agency
Job Type: Full-Time
Description

Job Reference: HM564/H

R17 000 P/M

Email CV and Cover Letter to:

[email protected]

Our client is seeking a professional and customer-focused Hotel Manager to oversee their hotel operations. In this position, you will direct the day-to-day operations and activities of the hotel. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.

Responsibilities:

· Oversee personnel including receptionists, kitchen staff, cleaning staff and office employees.

· Monitor employee performance and conduct regular evaluations to help improve customer service.

· Collect payments and maintain records of budgets, funds, and expenses.

· Welcome and register guests once they arrive.

· Resolve issues regarding hotel services, amenities, and policies.

· Organize activities and assign responsibilities to employees to ensure productivity.

· Coordinate with external parties including suppliers, travel agencies, and conference planners.

· Evaluate hotel performance and ensure compliance with health and safety rules.

· Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.


Requirements:

· Grade 12.

· Bachelor’s degree in Hospitality, Business Administration or relevant field.

· A minimum of 3 years’ experience in hotel management or similar role.

· Strong understanding of hotel management best practices and data entry software.

· Outstanding interpersonal communication and customer service skills.

· Exceptional leadership abilities with great attention to detail.


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