Job Reference: HM564/H
R17 000 P/M
Email CV and Cover Letter to:
Our client is seeking a professional and customer-focused Hotel Manager to oversee their hotel operations. In this position, you will direct the day-to-day operations and activities of the hotel. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.
· Oversee personnel including receptionists, kitchen staff, cleaning staff and office employees.
· Monitor employee performance and conduct regular evaluations to help improve customer service.
· Collect payments and maintain records of budgets, funds, and expenses.
· Welcome and register guests once they arrive.
· Resolve issues regarding hotel services, amenities, and policies.
· Organize activities and assign responsibilities to employees to ensure productivity.
· Coordinate with external parties including suppliers, travel agencies, and conference planners.
· Evaluate hotel performance and ensure compliance with health and safety rules.
· Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.
· Grade 12.
· Bachelor’s degree in Hospitality, Business Administration or relevant field.
· A minimum of 3 years’ experience in hotel management or similar role.
· Strong understanding of hotel management best practices and data entry software.
· Outstanding interpersonal communication and customer service skills.
· Exceptional leadership abilities with great attention to detail.