Duty Manager | La Residence

Share and send to your friends !
General Details
Location:
, FranschhoekCape Winelands
Advertised By: Agency
Job Type: Full-Time
Description

SCOPE & GENERAL PURPOSE

The main purpose of the Duty Manager is to manage and control the daily operations of the FOH department. To ensure that the standards of the Royal Portfolio are met in order to contribute to the purpose of the company – "To give our guests a complete experience and a perfect stay".

MAIN DUTIES & RESPONSIBILITIES

  • Living, breathing and understanding the company’s purpose and values and ensure that the hotel is immersed in the TRP Culture.
  • Ensure complete guest interaction and satisfaction.
  • Be the point of contact for guests and anticipate and cater for their needs.
  • Ensuring that guest and staff satisfaction is maintained through interdepartmental communication and liaison.
  • Assisting and supporting the Rooms Division and Food & Beverage Department in managing the Operations of the hotel.
  • In the absence of the General Managers, been the Senior Manager and point of contact at the hotel.
  • Ensuring that all decisions are made with Company's interest been put first (communicating with the HOD of the relevant department) but with utmost importance ensuring the Safety of our guests and staff.
  • Monitor health and safety throughout the hotel.
  • Guide site inspections and guests around the property.

 

REQUIREMENTS & QUALIFICATIONS

  • 5 years’ Experience in a luxury 5* establishment (Required)
  • 3 years’ Room Division Experience (Preferred)
  • 3 years’ Food & Beverage Experience (Preferred)
  • 3 years’ Housekeeping Experience (Preferred)
  • 5 years’ Hotel Management Experience (Required)
  • Diploma in Hospitality (Required)
  • Strong English verbal and written communication skills
  • International Language (Advantageous)
  • Systems - Micros (POS), Opera (PMS), Microsoft Office
  • Must live locally and be familiar with the restaurants, wine farms and venues in and around Franschhoek. 

 

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.


General Details Location: , KensingtonJohannesburg Advertised By: Agency Job Type: Full-Time Description LetsLink Recruitment is assisting a private hospital to employ a Deputy Nurse Manager to work at their hospital…
Junior Copy Editor Remuneration: cost-to-company  Location: Cape Town, Ndabeni Education level: Degree Job level: Junior Type: Permanent Reference: #Copy edit Company: Highbury Media Highbury Media (Pty) Ltd is SA’s largest…
All jobs Gauteng Marketing & Media Advertising Creative Conceptual Creative Team Remuneration: R55 – R65 per month cost-to-company  Benefits: Medical Aid Contribution, Provident Fund Contribution, Annual Bonuses Location: Johannesburg Job level: Senior Type:…
Store Leader Remuneration: market-related  Location: Rustenburg, Rustenburg Mall Job level: Senior Job policy: Employment Equity position Type: Permanent Reference: #CUMG-5300 Company: Cape Union Mart Responsibilities: Deliver exceptional customer service by…
All jobs Kwazulu-Natal Retail Sales Store Leader Remuneration: market-related  Location: Durban, Watercrest Mall Job level: Senior Job policy: Employment Equity position Type: Permanent Reference: #CUMG-5386 Company: Cape Union Mart –…
Senior Copywriter Remuneration: R25 – R29 per month cost-to-company  Benefits: Medical Aid Contribution, Provident Fund Contribution, Performance Bonuses Location: Johannesburg Job level: Mid/Senior Type: Permanent Company: Ad Talent Africa Job description A large…