The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems.
We are focused on research, support and implementing integrated approaches to managing TB and HIV.
Job Title: Case Facilitator [East]
Location: Alberton, Gauteng, South Africa
Reference #: East
Contract Type: Contract 3 Months
Salary: Market Related
The Case Facilitator is responsible for providing basic patient level support to all newly diagnosed patients, and the patients already on HIV treatment, and those beginning their treatment journey. This support entails navigating and accessing the health care system at appropriate and convenient times, conduct patient follows ups to appointments, tracking patients who have missed appointments and provide education and information around treatment and care of HIV and TB as needed. This support will be provided via face to face as well as telephonic engagements, ensuring that patients are receive the needed support to adhere to an effective HIV management journey.
Technical Work Responsibilities:
•Coordinate with healthcare facilities / workers to locate newly identified HIV- positive clients /cases requiring linkage into care
•Be able to provide simple and relevant HIV/TB information to patients in a clear, convincingly and understandable manner
•Accompany the patient through ART initiation steps and ensure timely start on ART
•Register and maintain all patients on ART into the appropriate data collection registers/tools
•Coordinate referrals to clinic and community-based HIV care and treatment services, and advocate for accessibility to these services
•Conduct follow-up communication to deliver support to assigned patients as per case management protocol, such as patient reminders to appointments
•Actively track their cohort of patients to ensure that they are recorded as linked to care in Tier.Net
•Actively engage with tracers and community based services to find patients who have missed appointments and ascertain if they are lost to follow up
•Liaise with clinical teams on any basic clinical guidance that needs to be followed up
•Record and report all data obtained in the field.
•Continue to maintain contact despite decanting to remote pick up solutions
•Participate in basic facility quality improvement activities to address retention in care system/patient gaps
•Provision of initiatives to minimize loss to follow up (LTFU)
•Post matric – social science / equivalent qualification
•Relationship Counselling Certificate
•Advanced Adherence Counselling Certificate
•Social Science Degree or related degree
•Trained on IACT, kids alive, AGL / NAS / AYFS
•At least 2 years’ HIV / TB testing and counselling OR At least one year experience in providing support/counselling to HIV Infected Individuals dealing with psychosocial issues that influence Health-seeking behaviour
•SA Citizen or valid work permit to work in South Africa
•Good basic computer skills
•Willing to work overtime
•Willing to travel within / outside of the local working area
Application Deadline: 22/06/2021