Assistant Duty Manager

Assistant Duty Manager

Remuneration: R10000 – R13500 per month Basic salary 
Location: Camps Bay, Camps Bay
Job level: Mid/Senior
Own transport required: Yes
Type: Permanent
Company: Career Custodians

Job description

An eclectic accommodation collection in the vibrant neighborhood of Camps Bay is looking for a passionate Assistant Hotel Manager to support their dynamic team. Let us know if you’ve got what it takes!



· Grade 12 or equivalent

· Accommodation Certificate/ Hotel School diploma is advantageous

· Drivers license Non-negotiable

Work experience:

· Previous experience in the same or similar position in a 4/5 star hotel

· Familiar with all duties and procedures in Front Office / Reservations Department

· MS Office (Word, Excel and Email) is essential

· Opera experience is essential


· Reliable, responsible and dependable to fulfill obligations

· Attention to detail

· Willingness to lead, take charge and offer direction

· Ability to multitask

· Show initiative by taking control of task

· Excellent communication skills

· Friendly and service orientated

Tasks (include but not limited to):

· Ensure smooth operation of the reception area

· Ensure guests are greeted, checked in and allocated rooms promptly and courteously

· To ensure reservations are taken correctly and courteously

· Ensure credit control procedures are strictly adhered to

· To ensure guest accounts is kept up to date

· Ensure effective and speedy check out facilities

· Ensure collection and delivery of luggage to rooms is done efficiently

· To ensure that the reception area is correctly managed

· Ensure that the switchboard is efficiently and effectively managed

· Monitoring of guest drivers and cars

· Ensure that rooms are serviced and maintained to the standards

· Make sure all front of house areas are clean and tidy at all times

· Ensure the back of house is clean and free of clutter

· Ensure the smooth operation of Housekeeping on a daily basis

· Daily spot checks of suites and rooms to ensure 5 star standards

· Checking of all monthly stock takes for amenities, chemicals and linen for Housekeeping

· Reporting and follow up of all maintenance issues pending or outstanding

· Assisting with the overseeing of the maintenance department in the absence of the Facilities Manager.

· Be familiar with the Health & Safety measure of the property

· To ensure regular on-the-job training is training place in your departments

· Ensure dress code of staff is up to standard

· Holding regular performance appraisals with senior staff, identifying areas for development and training needs

· Be readily available to deal with problems and complaints

· To circulate regularly throughout Front of House areas. Maintaining high profile with guests and staff

· Ensure accurate and timeous submission of all reports and administrative work

· Prepare and submit annual budgetary information and updates as required by Financial Manager

· To ensure effective liaison between Reservations & Front Office and other departments (e.g. Housekeeping)

· Act as a Duty Manager when required

· To attend all management meetings as required

To apply for the position, please forward an updated CV with a picture of yourself to [email protected]

**Please note that only successful candidates will be contacted. Should you not hear from us within 14 days – please consider your application unsuccessful**

To browse all our vacancies, please log on to our website –


  • Client Relations

  • Communication

  • Filing

  • Reporting

  • Management

  • Hospitality

  • Reservations

  • Reception

  • Opera

  • Hotel and Resort Management

Posted on 20 Feb 14:47

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