Assistant Duty Manager

Assistant Duty Manager

Remuneration: R10000 – R13500 per month Basic salary 
Benefits:
Location: Camps Bay, Camps Bay
Job level: Mid/Senior
Own transport required: Yes
Type: Permanent
Company: Career Custodians


Job description

An eclectic accommodation collection in the vibrant neighborhood of Camps Bay is looking for a passionate Assistant Hotel Manager to support their dynamic team. Let us know if you’ve got what it takes!


CANDIDATE MINIMUM REQUIREMENTS



Requirements:


· Grade 12 or equivalent


· Accommodation Certificate/ Hotel School diploma is advantageous


· Drivers license Non-negotiable



Work experience:


· Previous experience in the same or similar position in a 4/5 star hotel


· Familiar with all duties and procedures in Front Office / Reservations Department


· MS Office (Word, Excel and Email) is essential


· Opera experience is essential



Other:


· Reliable, responsible and dependable to fulfill obligations


· Attention to detail


· Willingness to lead, take charge and offer direction


· Ability to multitask


· Show initiative by taking control of task


· Excellent communication skills


· Friendly and service orientated



Tasks (include but not limited to):


· Ensure smooth operation of the reception area


· Ensure guests are greeted, checked in and allocated rooms promptly and courteously


· To ensure reservations are taken correctly and courteously


· Ensure credit control procedures are strictly adhered to


· To ensure guest accounts is kept up to date


· Ensure effective and speedy check out facilities


· Ensure collection and delivery of luggage to rooms is done efficiently


· To ensure that the reception area is correctly managed


· Ensure that the switchboard is efficiently and effectively managed


· Monitoring of guest drivers and cars


· Ensure that rooms are serviced and maintained to the standards


· Make sure all front of house areas are clean and tidy at all times


· Ensure the back of house is clean and free of clutter


· Ensure the smooth operation of Housekeeping on a daily basis


· Daily spot checks of suites and rooms to ensure 5 star standards


· Checking of all monthly stock takes for amenities, chemicals and linen for Housekeeping


· Reporting and follow up of all maintenance issues pending or outstanding


· Assisting with the overseeing of the maintenance department in the absence of the Facilities Manager.


· Be familiar with the Health & Safety measure of the property


· To ensure regular on-the-job training is training place in your departments


· Ensure dress code of staff is up to standard


· Holding regular performance appraisals with senior staff, identifying areas for development and training needs


· Be readily available to deal with problems and complaints


· To circulate regularly throughout Front of House areas. Maintaining high profile with guests and staff


· Ensure accurate and timeous submission of all reports and administrative work


· Prepare and submit annual budgetary information and updates as required by Financial Manager


· To ensure effective liaison between Reservations & Front Office and other departments (e.g. Housekeeping)


· Act as a Duty Manager when required


· To attend all management meetings as required



To apply for the position, please forward an updated CV with a picture of yourself to [email protected]



**Please note that only successful candidates will be contacted. Should you not hear from us within 14 days – please consider your application unsuccessful**



To browse all our vacancies, please log on to our website – www.careercustodians.com



Requirements


  • Client Relations

  • Communication

  • Filing

  • Reporting

  • Management

  • Hospitality

  • Reservations

  • Reception

  • Opera

  • Hotel and Resort Management



Posted on 20 Feb 14:47



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