We're looking for a candidate to fill this position in an exciting company.
Ensure Business Profitability and Growth in conjunction with the Relationship
Manager by pricing the portfolio effectively.
Ensure Lending disbursement targets are met in conjunction with the Relationship
Identify cross and up-selling opportunities in the RM portfolio and distribute those
leads to internal business partners.
RELATIONSHIP AND CLIENT FOCUS:
Client Engagement by conducting customer visits with the Relationship Manager
Ensure good turnaround times within SLA agreements with internal and external
Client Satisfaction by ensuring zero complaints from customers
Improved turnaround times 2 / 2
Ensuring irregular accounts metrics stay within set parameters for the portfolio.
Support the Relationship Manager in all credit applications by ensuring all applicable due diligence on an application is done in accordance to the laid down credit and risk policies and guidelines of the Bank.
Co-responsible for the profitability of the relationship manager's portfolios byrecovering all applicable fees and charges for services rendered.
SELF DEVELOPMENT AND CSI
Business Planning/Decision Making
Policies and Procedures
Adherence to relevant policies and execution of relevant procedures
Other Role Elements
Internal: Business suite staff, credit and risk staff, operational support staff
External: Customers, professional networks
Academic Knowledge: Minimum Matric - NQF 4, Degree/diploma preferable,
FAIS RE1 competent
Work Experience: 5 years general banking experience, 3 years in credit related environment
Credit and general bank operational skills
Competencies: excel, word, outlook, communication, teamwork, resilient, stress tolerant, high integrity and work ethic, customer service centric.