Permanent Customer Service Consultant

General Details
, OtherNorthern Suburbs
Advertised By: Agency
Job Type: Full-Time
Customer Service Consultant

Our client is looking for individuals passionate about service, to consult customers on matters related to their hosting accounts and billing, who possess exceptional verbal and written communication skills and who are accurate, efficient administrators with a technical aptitude.

The environment is fast-paced and dynamic and offers a rewarding career to someone who derives fulfillment out of seeing each customer’s query satisfactorily resolved by telephone or email.

A thorough induction and structured training programme is followed to introduce Consultants to the organization and the role. They are well supported by a team of software developers who empower both them and customers alike with the tools to get the job done.

The role is based in Durbanville. Working hours are typically 8am-5pm weekdays only, no shifts.

Minimum qualifications:

Grade 12 / Matric.

Relevant tertiary qualification an advantage.

Previous experience in a service-related role is essential.

Excellent customer service skills together with a friendly demeanour.

Reliable transport.

To apply, please send your CV to
[email protected]

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

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