Business Analyst: Banking: 12 month FTC

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General Details
Location:
, KensingtonJohannesburg
Advertised By: Agency
Job Type: Contract
Description

BUSINESS ANALYST: 1 YEAR FTC: BANKING: JOHANNESBURG

 

To apply a set of tasks and techniques used to work as a liaison amongst stakeholders to understand the problems; opportunities; needs; structure; policies and operations of the organisation on medium to large projects / medium risk. To recommend solutions that enable the organisation to achieve its goals and to elicit and analyse the actual needs of the stakeholders; facilitate communication between organisational units and play a central role in aligning the needs of business units with the capabilities delivered by information technology and may serve as a translator between these groups.

  • Build and maintain collaborative working relationships with internal and external stakeholders through effective relationship management.
  • Meet client expectations by resolving client queries and complaints timeously.
  • Compile reports for MANCO by consolidating information from the MI reports.
  • Ensure that direct reports are upskilled through continuous training and development.
  • Ensure that processes are in place and relevant by reviewing and implementing improvements.
  • Ensure clear accountability by allocating work accurately.
  • Ensure transformational target are met for own team through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Client Culture building initiatives (e.g. staff surveys).
  • Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
  • Manage performance of staff by implementing performance agreements; ensuring a clear vision; agreeing on goals and objectives; providing regular feedback on performance recognising and rewarding achievement and take appropriate corrective action where required.
  • Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
  • Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
  • Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
  • Contribute to team effectiveness by following the recruitment process when recruiting talent.
  • Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding checklist.

Qualifications/Skills/Experience:

  • Matric / Grade 12 / National Senior Certificate
  • Adva...
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