Our client a Global Leader needs YOU! They are an international Company looking for an experienced Engineer, with incident management experience and preferably knowledge with AWS EC2 knowledge.
Do you have a strong understanding of SIP & VOIP – 5 years solid experience?
Excellent fault finding skills End User to Server and telephoniclly?
Strong knowledge of call flows, dial plans and routing skills?
We want to hear from you TODAY!
Fantastic Company, Great Benefits, Family Culture, working with World’s leading brands!
DUTIES BUT NOT LIMITED – JOB PROFILE AVAILABLE
Perform daily checks across all platforms using monitoring solutions and escalate issues
Develop, support and configure the Omni channel product / solutions
Identify any risks and / or concerns with regards to the application layer
Active involvement in BCP / DR testing, including reporting
Liaising with staff globally and forming strong working relationships
Gather business requirements when on / off-boarding and / or change requests
Document newly learned processes to build Internal knowledge base
Perform technical and analytical documentation of current voice systems
Recommend future upgrades and expansion opportunities
We looking for an individual that is:
Can handle pressure & prioritise
Remain calm & think logically in stressful situations
Daily support to end users to ensure that for both Voice & Windows Server they are full operational
Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
PLEASE ONLY APPLY IF YOU MEET ALL THE CRITERIA – email
or visit www.statusstaffing.com
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