Hindi Consultant

YOU ARE IN DEMAND!!! This established national concern based in CAPE TOWN, CBD needs you TODAY to join their team as a HINDI CONSULTANT!

Do you have great Customer Service Skills?  Worked in a Call Centre? 

Your Hindi Language ability and fluent English is in demand.

EMPLOYMENT TYPE: Permanent

SECTOR: Call Centre

START DATE: To be Confirmed

 

DUTIES:

Financial information, gaming advice, and review for additional offers, pro-active value adds

Customer relationship building and management by maintaining customer notes and paying attention to customer cues

Responding promptly and interact effectively with casino customers via a different number of channels, namely emails, webchats, social media

You will be required to stay abreast with customer centre SLA’s as teamwork will be requiring to maintain and exceed the expectations set

Ensure that more complex customer issues are followed up and resolved in a timely manner (by following defined escalation path when required) 

APPLICANTS MUST HAVE:

Completed Matric

Customer Service Experience

Previous Call Centre – 1 – 2 years

Previous working experience in the online gaming industry is a definite advantage

Meet all of the above?  Interested?  DON’T DELAY EMAIL TODAY TO [email protected]

If you’ve not heard back from us within 10 working days, please consider your application as unsuccessful for this role. We will retain your credentials for future similar roles.


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