Area Operations Leader

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Area Operations Leader

Remuneration: MarketRelated 
Location: Johannesburg
Job level: Executive
Type: Permanent
Reference: #CUMG-4764
Company: Cape Union Mart

Job description

We are seeking a self-motivated, goal-orientated individual, passionate about the Cape Union Mart group and their career development, to manage stores in the Northern region. You will be responsible for improving performance, productivity, efficiency and profitability through the effective implementation of strategies in line with the company vision.


  • Lead a team of store leaders towards effective collaboration and attainment of goals
  • Optimise and oversee in-store operations to ensure efficiency
  • Attention to financial performance in order to ensure that stores are profitable and stay within budget
  • Responsible for all store recruitment and timeous filling of vacancies
  • Ensure compliance with company’s policies and operational guidelines
  • Deal with challenges by providing creative and practical solutions
  • Evaluate performance using key metrics and address issues to ensure improvement
  • To participate and contribute to a culture that builds rewarding relationships, facilitates feedback and provides exceptional customer service
  • To promote equality and diversity as part of culture of the organisation
  • To ensure that the people-perspective is represented in strategic decisions
  • Provide teams with a stimulating and supportive environment and drive their growth and development
  • Decisive thinking and an ability to analyse information quickly and use it to make robust decisions
  • Ability to work well with a range of people both within and outside of the organization
  • A strong inclination to take on additional responsibilities and ensure delivery with high level of commitment
  • Leading and driving change management projects and promoting Operational projects and initiatives to internal clients and getting their buy in
  • The ability to lead in a highly pressurised, rapidly growing environment

Experience and qualifications
  • A minimum of three years’ management experience in operations in a retail environment
  • Excellent communication skills and the ability to interact at all levels
  • Proven managerial and leadership skills (inspirational leadership)
  • Proactive management and the ability to work unaided
  • Skilled in the use of Microsoft Word and Excel
  • Qualification in business or retail management advantageous
  • Valid drivers licence
  • Ability to travel within the region
Personal skills/attributes
  • An emotionally intelligent, inspiring leader
  • Action orientated/results-driven
  • A strategic mind-set
  • Ability to convert vision and strategy into actions and results
  • Critical thinking and problem-solving skills
  • Planning and organising
  • Strong delegation skills
  • Sound decision-making ability
  • Ability to work in a team
  • Conflict management
  • Excellent communication skills
  • High attention to detail
  • People-focused
  • High tolerance for stress

Posted on 17 Jun 14:38

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