â?¢ Our client is looking for an experienced and versatile technical business analyst to improve their information technology systems.
â?¢ In this role, your duties will include developing software programs to improve our business operations.
â?¢ You may also be required to provide training.
â?¢ To ensure success as a technical business analyst, you should demonstrate experience and creativity in system development and application design.
â?¢ Outstanding technical business analysts combine their IT expertise with in-depth business knowledge.
â?¢ Performing system analyses on software programs, applications, and web services.
â?¢ Determining system efficiency and functionality by liaising with internal departments and end-users.
â?¢ Reporting to Management and obtaining approval for system development projects.
â?¢ Efficiently integrating new systems, programs, and applications with business operations and services.
â?¢ Analysing and improving the performance of web-based customer portals and support services.
â?¢ Ensuring end-user proficiency with new systems, programs, and applications across departments.
â?¢ Monitoring product licenses and ensuring compliance with IT industry regulations.
â?¢ Ensuring that computer hardware remains compatible with system enhancements and updates.
â?¢ Promoting system efficiency and security by integrating performance metrics and encryption.
â?¢ Implementing new advancements in the field of system and enterprise architecture.
â?¢ Technical Business Analyst Requirements:
â?¢ A bachelor's degree in computer science or information technology, and an accredited qualification in management consultancy, or similar.
â?¢ Extensive experience in technical business analysis in a related industry.
â?¢ Advanced knowledge of programming languages like SQL and system integration solutions.
â?¢ Ability to facilitate internal end-user proficiency.
â?¢ Ability to design and maintain efficient customer portal support and feedback channels.
â?¢ Ensuring optimal system functionality via integrated diagnostics.
â?¢ Advanced knowledge of data security and encryption.
â?¢ Ability to keep up with IT advancements.
â?¢ Exceptional communication skills toward facilitating the use of new software systems.
â?¢ Knowledge of relevant licensing and industry compliance regulations.